Harriet Tubman
My Portal


What's the status of my order?

Hey there! We know you're excited about your vinyl - we are too! To check the status of your order, please click on the "My Portal" tab on the left black navigation bar, and navigate to 'My Vinyl Orders." All the latest updates about your current order will be there.

Do you have artwork templates?

We can accept file sizes up to 32 bit & 192kHz. If it’s between 24 bit and 16 bit, 24 bit is always best, ideally “mastered for vinyl.”

For 12″ records, we recommend no more than 21 minutes per side at 33 RPM. Anything longer than those times will require compromises in how we cut your records and how they ultimately sound.

What are your turnaround times?

We are currently estimating new projects put into production today will be ready in 8-10 months, due to high demand and supply chain restrictions. Be sure you have all of your files properly prepared for vinyl to prevent delays. We're here to help if you have questions!

What payment forms do you accept?

We accept ACH / wire transfers, cash, check, PayPal or major credit cards. Any credit card payments over $5,000 are subject to a 3% transaction fee.

Do you have artwork templates?

Yes, please pull from this template12″ projects

Because we don’t know your artwork as well as you do, we ask that you please use our templates to ensure it matches your expectations when we go to print.

Do you provide download cards?

While we do not host downloads, we are happy to receive any download cards you want us to insert in your records; just be sure to mail them to us by the time you’ve been mailed your test presses!

Still have a question for us?

What did we miss? Fill out this contact form to send us a message!

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